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Workflow is Architecture.
Design it Well.

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We fix how work moves.

The hardest problems at work are often in plain sight.

 

The meeting that avoids decisions. The project that never quite moves.

The person who always has to chase, and the one who never has to answer.

 

Everyone sees it. No one names it.

We name it. We help discover what's causing it. We help fix it. 

 

That's the work.

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Who We Work With

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Built for Operators, Owners, and the Ones Holding It All Together

Strategy Meets Reality

Operations Consulting for Directors, COOs, and Operators navigating delivery under pressure.

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​We work in the middle layer, where plans lose traction, and execution breaks down.​​

Systems Before Scale

For Founders and teams moving faster than their workflows can.

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​We stabilize the flow before it fractures - designing systems that hold, even as you grow.​

Operational Architecture

For Teams where structure must support delivery.


Duffy + Boyd helps teams build systems that fit their reality - grounded in purpose, ready to scale, and designed to hold the weight of real work.

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What the Work Looks Like

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Designed engagements across strategy, systems, and execution.

Shaped to solve the problems that surface in the middle.
Operational Diagnostics
+ Friction Mapping

Short, high-impact engagements that surface hidden friction, reveal misalignment, and uncover the structural gaps behind recurring issues.

 

This is where the work starts.

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​In Practice:
We’ve diagnosed delivery slowdowns that weren’t caused by tools -  but by unclear roles, missing escalation paths, and managers left to lead without support or structure.

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Workflow Design 
+ Realignment

Hands-on collaboration to rebuild how work moves - redesigning decisions, roles, and routines to reduce friction and restore flow.

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What gets built works inside the team’s real - world capacity, pace, and pressure.

 

In Practice:
We’ve helped teams move from last-minute pivots and verbal relays to shared operational rhythms - where onboarding, training, booking, and communication are designed to work together.

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Program Leadership  + Execution Support

End-to-end oversight for complex, multi-layered initiatives. We bring rhythm, accountability, and calm to fast-moving, high-stakes environments.

 

We guide the work while designing systems that your team can run - and improve - long after we step out.

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In Practice:
We’ve served as the operational anchor during leadership gaps, driving execution, aligning initiatives, and creating momentum while building internal capability to sustain it.

Start Where the Friction Is

Before strategy, before tools  - comes design.
This diagnostic sets the foundation for what happens next.

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