When it comes to organizational health, ‘comms hygiene’ is often overlooked but essential. Just like personal hygiene, communication norms need to be actively tended to and maintained. A culture with strong communication practices—where messages are clear, relevant, and appropriately channeled—can…
Three very different places—the Empire State Building, NASA, and The Inn at Little Washington— share one thing: an unwavering commitment to process and protocol. The Empire State Building, completed in 1931, was built in 410 days, ahead of schedule and…
There’s a belief that hiring a senior operations leader is the magic bullet for fixing broken processes. Companies often bring in high-level experts to “create process,” assuming this will untangle all the chaos. But here’s the thing: process isn’t the…
There’s no shortage of advice out there telling us to do more, faster. But let’s pause for a moment: is more productivity really solving anything? When teams are drowning in tasks, the instinct to streamline and optimize might feel like…
Welcome to Daily Parallax What is Parallax? In the world of astronomy, parallax refers to the shift in the position of an object when viewed from different vantage points. It’s the reason why a nearby star appears to move against…